Customer Rewards And Loyalty Program Examples
Amazon Prime Far and away the most well-known and widely used eCommerce company is Amazon. It’s no great secret that the online shopping giant is good at attracting customers. In fact, there are currently almost 150 million Amazon Prime members…
Retail predictions, customer loyalty, and holiday merchandising
Christmas commercials Relaxed Christmas. Oh, the Christmas holiday! A few days off that are filled with overbuying, cooking, and time spent with friends and relatives. Sometimes, these activities can drive you nuts. Well, Lidl’s commercial depicts the “Cool Uncle” that…
Customer Behavior in Retail
In an industry known for its intense competition. Personalization of a shopping experience can drive a 40% larger basket (transaction size) according to the Boston Consulting Group. But, how can retailers better understand their customers, particularly in-store, in order to…
5 Tips To Improve Your Customer Journey and Increase Profits
Finding ways to improve your customer journey is more important than ever in 2022. With millions of interconnected businesses across the globe capable of fulfilling customer needs with a swipe of the smartphone, businesses must take extensive efforts to ensure…
Most Americans will spend less than $500 on holiday expensesRetail Customer Experience
Dec. 12, 2022 A good majority of U.S. consumers, 67%, plan to spend under $500 on holiday expenses, nearly 40% less this year compared to a 10-year national average. That’s a prime finding of Jungle Scout’s Q4 Consumer Trends Report…
Angry Customer Rants on Twitter for Common Post-purchase Issues
Angry customer rants due to issues like these can heavily damage your online reputation and lead your potential customers into believing that the post-purchase experience you offer is indeed flawed and deters them from shopping with you. On the other…
How a mobile POS can elevate retailers from the competition| Payment TrendsRetail Customer Experience
Learn why a mobile point of sale can provide a competitive advantage. Dec. 13, 2022 | by Amber Hovious — VP, Marketing & Partnerships, Teamwork Commerce Black Friday has come and gone, and now a busy festive period follows. A…
