For the travel trade, trust has been severely affected, pushed by the airlines’ refund process. The system is now damaged, with many sturdy historic brands going through reputational points, as they try to implement modifications in insurance policies, with absolutely versatile and cancellable options.
— Austin Louis (@AustinLouis5) May 17, 2021
Customer Centricity Put the shopper at the core of each part of your group to ship exceptional experiences and develop your small business. Employee Experience Analyze and improve the experiences throughout your employee life cycle, so your people and group can thrive. Ms. Novogrod said in an interview yesterday that her lack of experience in travel modifying would not be a problem in her new job. This is a digitized version of an article from The Times’s print archive, before … Read More