Consumers Remain Wary About In-Store Shopping

Though stay-at-home orders have ended and certain retail stores have reopened, not all consumers are rushing to return to their pre-coronavirus shopping habits.

Consumer research company First Insight has been tracking shoppers’ sentiments amid the COVID-19 pandemic since late February. The most recent survey, conducted on July 10, 2020, found that many shoppers are uncomfortable with in-store interactions, and that safety concerns are rising over time in some cases.

Fashion, beauty take a hit

While consumers have been looking forward to returning to their pre-coronavirus routines, many may be finding that it’s taking longer than expected. For example, many shoppers are still afraid to try on clothes. In fact, 68% of women surveyed in July said they felt unsafe trying on clothes in dressing rooms, up slightly from 65% of women previously surveyed in April.

An even higher percentage of women (80%) noted discomfort with trying out beauty

Read More

Half of Brits say they can’t stop online shopping in lockdown

Brits are turning to online shopping to boost their mood and fill their time during lockdown. Photo: Tim Goode/PA Wire/PA Images
Brits are turning to online shopping to boost their mood and fill their time during lockdown. Photo: Tim Goode/PA Wire/PA Images

With after-work drinks cancelled and weekend brunches postponed, Brits have turned to online shopping to fill their time and give themselves something to do.

In a survey of 1,500 UK adults by price comparison site Idealo, nearly half (48%) of Brits said online shopping has made them feel happier during the COVID-19 lockdown, with almost a third (31%) admitting to making a purchase every single week.

What’s more, nearly half said they have become “obsessed” with buying things online since lockdown began on 21 March, while 39% admitted to buying something they “wouldn’t normally buy.”

READ MORE: Coronavirus — Top tips to save when shopping online in lockdown

A third of those surveyed said they have been buying items for their home, with home and garden being the most

Read More

Zilingo Cuts 12% More Jobs as Online Fashion Shopping Plummets

(Bloomberg) — Follow Bloomberg on LINE messenger for all the business news and analysis you need.

Zilingo Pte, a fashion tech platform backed by Temasek Holdings Pte, has cut an additional 12% of its total workforce as it extends cost-cutting measures to deal with Covid-19 fallout, according to a blog post.

The latest cuts come on top of a 5% headcount reduction around April. The company helps small fashion outlets across South and Southeast Asia get online, market and deliver their goods, but it said the coronavirus outbreak has already led to a quarter of those businesses closing doors.

To rein in its own costs, Zilingo is downsizing marketing, sourcing and support teams in the U.S., Australia, Singapore and Indonesia. The leadership team is taking a 30% pay cut, most employees will shift to working from home at least part of the time and some regional offices will be let

Read More

Buy now, pay whenever? Lockdown lift for online shopping loans

By Nikhil Nainan

(Reuters) – Browsing online during lockdown, Jessica Friend spotted a pair of Ray-Ban sunglasses she liked, but the price tag made the 30-year-old Ohio resident think twice.

What persuaded her to click ‘buy’, Friend said, was the short-term credit offered by Afterpay, which split the $260 payment into four interest-free instalments.

Afterpay is among a handful of alternative credit firms which offer small loans, mostly to online shoppers, and make their money by charging merchants a 4%-6% commission.

These buy-now-pay-later (BNPL) firms have benefited from a shift to online shopping during the coronavirus crisis in countries including the United States, where state aid has also boosted retail sales.

“I’m more inclined to use them because they make it easier to afford to get the things I want all at once … and when I want to splurge on something,” Friend said of the loans.

Some investors are

Read More